Organizing and Motivating Online and Professional Education Enterprises: Getting the Work Done - May 2025

Facilitator

Dr. Nancy Coleman

Cost

Members: $459.00

Non-Members: $599.00

Description

What is the best way to organize the human resources of a PCO unit?  That’s a good question (without just one answer), that will be explored in this interactive 4 week course.  Hiring, organizing and managing both administrative and faculty talent is one of the critical factors of success in continuing education.  What are some of the various overall structures employed in designing a PCO unit, and their pros/cons?  How are teams assembled to design and launch new programs? How do you integrate and work with those elsewhere in the university and outside (vendors)?  How can you maintain high performing operations that balance continuous improvement and innovation?  

This course provides a broad understanding of these elements and others. Organized around a team model, participants will engage with colleagues from other institutions to ensure a dynamic understanding of the issues.

Topics Covered

• Structure and Leadership
• Teams and Remote Work 
• Strategic Outsourcing, Advocacy, and Change
• Culture and Inclusion

Learning Objectives

• Identify the ways in which a PCO unit can be organized
• Appreciate the complexity of faculty engagement
• Assess the role of remote work for PCO teams
• Understand how change affects PCO units
• Identify methods to break down internal barriers to change
• Identify strategies to create a more diverse, inclusive PCO units

Who should take this course? 

This course is designed for current and aspiring leaders in higher education administrations, especially those who work in professional, continuing, and online education who seek practical and applicable knowledge on the best ways to organize the human resources of a PCO unit. 

Format and Schedule

This is a four week course consisting of about five hours of weekly course work made up of readings, asynchronous activities, and a weekly one hour live class meeting via Zoom. The schedule for the weekly meetings will be shared soon

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• Refund Policy: Registrants who request to cancel their registration by 5:00 pm EST on the Friday after the course begins will have the option to transfer that registration one time to a colleague at their institution or to any other Online PD course offered within six months of cancellation. If no suitable offerings are available within six months at the time of cancellation, registrants can request a refund of their registration fee minus a $50.00 administrative fee. No transfers or refunds will be available after the first week of the course. Cancellation requests must be made in writing and sent to pd@upcea.edu

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